Bus Journey - Dhariwal Travels Indore

This is the first post in this blog - but straight to business - I am going to list out the worst experiences in travel, eating, shopping that I have faced.

This is just 2 days ago - i was to board my bus from Indore to Ahmedabad via Dhariwal Travels. I have known the route and specially asked them if the bus will indeed start on time - my reporting time was 7:30 pm. Also since there is a separate Bus stand for buses going via Dhar (Gangwal Bus Stand) I wanted to know if I could catch the bus there at a later time since I will get another hour to finish my work in the office but they informed me that this is a direct bus that starts from their office cum boarding point near Patel Bridge and will directly leave for Ahmedabad without any stoppages. They were convincing and I was at their office cum boarding point on time. The bus was to come in a cpl of minutes so I waited. Around 8:30 pm a bus came and they asked all the passengers (including those bound for Aurangabad, Gwalior etc.) to board it as it will take us to our bus.

Now this bus took us to Navlakha bus stand and there I found the Ahmedabad bus - I was told by the staff that the bus will start only at 9:15 pm. I somehow passed my time there and boarded the bus as it left at 9:25 pm. Now to my utter disappointment the bus went to the other bus stand (gangwal bus stand) to pick a few passengers from there.

The bus left Indore at 10:30 pm - a good 3 hours past my reporting time. I really was pissed off since there was no way for me to get my 3 hours back - I quietly tried to sleep.

Next up was the Window near me - somehow it wont close properly - It used to open every 5 minutes and it was a chilly night, my neighbor could not sleep as he had to close it every time.

I don't know why the maintenance of the bus is not taken care of, the buses are often painted well and the body work is done well - but why are the engine, window panes and broken seats not taken care of ? I understand its a low-budget and a last minute option for most people but a few basic facilities should be provided for and they should at least stick to the boarding time - I am fine (Not fine but its common all through India) with 30 minutes - but 3 hours is not acceptable.